Shipping policy
Return Authorization is required before any parts may be returned. You may contact us by phone, fax, E-mail or mail. We cannot accept Returns after 60 days from Purchase date. We cannot accept Returns on Electrical Items, Special order or Custom Built parts. Any Returned Parts must be in Clean, in Like-New condition, to receive full credit. A 25% Restock fee will be applied to all Returns that result from customer order error or Change of Mind. The Restock fee can only be waived in the instance whereas Sanitary Equipment Company Inc. is responsible for the return due to a shipping error, salesman error, or other fault as determined by Sanitary Equipment Company Inc.
